Privacy Policy

This privacy policy page will give you a brief overview of how the personal information you fill out will be used, collected, and protected by us when you query about any product. Whether you are a customer, a website visitor, or just an individual, this privacy policy will cater to the use of your information. At MPG Stone, we protect our users’ information and personal data.

Scope and Information Collected

This policy covers the activities and data of website visitors. suppliers, and customers. And the type of information we collect includes:

 Personal Information:

• Names
• contact information
• phone numbers
• email addresses
• mailing addresses
• Website usage data (IP addresses, browser information, browsing history)
• Cookies and similar technologies

Non-Personal Information:

• website traffic statistics
• browser type
• operating system

Methods of Collecting the Information

There are various methods through which we collect all your information, which include:

• Website query form
• Email communications
• Phone calls
• Cookies

How we use your information

There are many ways and reasons to use your personal information, which includes using it for:

• Processing any query or request regarding the availability of any particular natural stone or an engineered one.
• Providing customer support for any issue or query.
• To build communication with you by sending you information related to stock availability, new launches, and much more.
• Promote our new launches and stock availability of new products or restocking details.
• Improving the website’s user experience and functionality through tracking the activities over the website.

Sharing your information with third parties

We, at MPG Stone, believe in protecting our users’ information and data. We only share your details with the third parties that are involved in the contract between us, such as the shipping company or a distributor, if there are any. Otherwise, there is no sharing of information with any other source.

Data Transfers

We may transfer your personal information to another country, including some countries that may not be in a position to guarantee adequate protection of such information, especially when in contention with the laws in the United States. When such transfers occur, we always take the necessary steps to ensure protection and that processing follows regular principles. These include:

• Standard contractual clauses: We may use standard contractual clauses approved by relevant regulatory authorities to ensure that recipients of your data provide an adequate level of protection.
• Privacy Shield or other recognized frameworks: If applicable, we will rely upon the Privacy Shield framework or other recognized international data transfer mechanisms.
• Other safeguards: We may implement additional safeguards, such as encryption and access controls, to protect your data during the transfer.

Security Measures

We attach capital importance to the security of your personal information. We adopt various means to protect your data immediately against any unlawful access, use, disclosure, or destruction:

• Encryption: Your data is encrypted both when it is accessed and after securing storage.
• Access control: Access to your personal information is limited to a need-to-know basis by authorized personnel.
• Physical security measures: We have in place secure premises to protect your data from physical threats.
• Security audits and assessments: We perform periodic security audits and assessments in order to identify and mitigate risks to our systems.

Retention Periods

We retain your personal information for as long as its purposes shall remain relevant or in accordance with applicable laws. 

Examples of the criteria we take into account in deciding how long personal data may be kept:

• Business need: We will retain data as long as necessary to provide our products and services to you.
• Legal requirements: Some data may have to be retained for some time by law for legal reasons or regulatory purposes.
• Contractual obligations: We may have a contractual obligation to keep data for some set period. 

At MPG Stone, we strive to offer genuine services and are compelled to use our user’s data for reliable purposes only. We ensure all our customers that their personal as well as any contract-related details are safe with us. If any of the above-detailed policies are hard for you to understand or you need to clarify anything with us, you can directly contact us for the same.

Update in our privacy policy

We keep on updating our privacy policy from time to time and will also let you know about the same.